| Founded | Employees | Social | Traffic |
|---|---|---|---|
| -- | -- | -- | -- |
ScopeRoller is a product designed to make moving a telescope around easier. It is a simple bolt-on accessory that allows you to keep your whole setup together, rather than taking it apart and reassembling it each time you use it.
Our caster products were developed by Clayton Cramer, an amateur astronomer in Idaho, over a decade ago. He is the star of the YouTube videos demonstrating the installation of the caster assemblies and the convenience they offer. Testimonials indicate customers' satisfaction with his work. In August 2019, he sold the business to me, a US citizen living in Poland. A former chemist and amateur machinist, I am always looking for ways to streamline the fabrication process while still maintaining good quality and responsible sourcing. By the spring of 2020 we expect to have several products for lighter scopes (<50lbs/ legs less than 1.25inches) re-vamped to improve pricing versus the past. Medium models like the Celestron 93493 and heavy models like the Losmandy G11 and Takahashi EM-400 will continue to use aluminum sleeves and high strength plastic bushings.
1) As of now (October 2019), our products are being made with USA-made aluminum and USA-made plastic for mounting bushings for some models. Casters are produced in Poland. As stock gets depleted, aluminum and plastic will be sourced from European sources, likely Poland.
2) Different things are available here in Europe versus in the USA. Legacy customers of Mr. Cramer should be aware that we cannot provide replacement casters due to differences in available specifications between Europe and the USA. Also for this reason, we can no longer support the ATS Portable Pier, as our caster supplier does not supply inch threads.
3) Right now, we are fabricating to order, i.e., we are producing products as orders come in rather than keeping an inventory of products ready to ship. This is to ensure accuracy as we gain experience and confirm our procedures. It is better to have 1 satisfied customer than 5 dissatisfied ones.
4) Currently delivery to the US is taking about 2-1/2 weeks using the postal systems, which seem to be the best value. We do not accept any money until ready to ship the product.
5) ScopeRoller is a part-time job at the moment! There will be days we just can't answer emails, fabricate or ship. It does not mean we aren't thinking about your order. Your first email to us should include the type of mount and the type of terrain you expect to use it on. The ideal email will also include the total weight of your rig and the leg/foot diameters as appropriate. This will help guarantee a positive customer experience.